PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
1. Detailed description of goods and/or services
Cherry Blossom Store is a business in the Nail & Beauty industry that supplies Nail Art products.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by email, confirming order number and delivery option (with applicable costs) selected during checkout; The Courier Guy, Click & Collect.
3. Export restriction (Optional)
The offering on this website is available to South African clients only.
4. Return and Refunds policy
Returns are not accepted due to a change of mind, so please choose carefully.
Exchanges will not be permitted for sudden change of mind.
No money will be refunded – your “account” will be credited, and it may be deducted from your next order.
The provision of goods and services by Cherry Blossom Store is subject to availability. In cases of unavailability, Cherry Blossom Store will refund the client in full with credit to their account within 30 days. Cancellation of orders by the client will attract a 30 % administration fee.
We will ensure to package your products safely and securely for protection during transit; Include all accessories and parts that were sold with the product.
Failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether.
The onus to return the product to us is on you and return shipping charges must be paid by yourself (please note we do not accept returns via the Post Office, but the package can be sent back via Pep Paxi or Postnet).
If you took advantage of a free delivery option and your order was delivered free of charge, you will be responsible for the cost of having the product retuned to us.
Once we have inspected the product and validated your return, we will credit your Cherry Blossom account with the purchase price of the product within 7 days of the return.
Products damaged on delivery
Should a product be damaged or missing any parts or accessories at the time of delivery or collection, please notify us within 48 hours of such delivery / collection by sending a WhatsApp to 0835671756
We will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will at your choice repair / replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your account with the purchase price of the product.
Defective products
We do our best to ensure that the products we deliver to you are of a high quality, and in good working order and without defects.
What is a defect? A defect is a material imperfection in the manufacture of a product or any characteristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances. The following will NOT be regarded as defects and will not entitle you to a return under this section
– faults resulting from normal wear and tear.
– damage arising from negligence, user abuse or incorrect usage of the product.
– damage arising from electrical surges or sea air corrosion.
– damage arising from a failure to adequately care for the product.
– damage arising from unauthorized alterations to the product.
– where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you.
– signs of handling and/or repackaging.
Please refer to product description for warranty of Electrical products.
Changing the standard 2-point plug to a 3-point plug on electrical products voids all guarantees and warrantees.
5. Errors
We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors on the Website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or other arrangements will be made via whatsapp
6. Customer Privacy policy
Cherry Blossom Store shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
Google Analytics Advertising Features and Cookie Usage
Our website uses Google Analytics Advertising Features to gather information about the usage of our website and provide personalized advertising experiences. This section of our Privacy Policy explains how we and third-party vendors use cookies and other identifiers in conjunction with Google Analytics Advertising Features, and how visitors can opt-out of these features.
6.1. Use of Cookies and Identifiers
We use first-party cookies, such as the Google Analytics cookie, as well as other first-party identifiers to collect and store certain information about our website visitors. These cookies and identifiers help us analyze user behavior, track website traffic, and measure the effectiveness of our advertising campaigns. Additionally, we may utilize third-party cookies, such as Google advertising cookies, or other third-party identifiers, to enhance our understanding of user preferences and deliver targeted advertisements.
6.2. Google Analytics Advertising Features
We have implemented various Google Analytics Advertising Features on our website, including but not limited to:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
These features enable us to gather demographic information and interests of our website visitors, create remarketing audiences, and deliver targeted advertisements across different online platforms.
6.3. Opting-Out of Google Analytics Advertising Features
If you wish to opt-out of the Google Analytics Advertising Features we use, you have several options:
- You can adjust your preferences through Google Ads Settings (https://adssettings.google.com) to control the types of ads you see and personalize your advertising experience.
- For mobile app users, you can modify your preferences through the Ad Settings on your device or within the mobile app itself.
- You may also utilize other means of opting out, such as the Network Advertising Initiative’s (NAI) consumer opt-out tool, available at http://www.networkadvertising.org/choices/.
Please note that opting out of these features does not mean you will no longer see advertisements. However, the ads you see may be less relevant to your interests.
6.4. Data Retention
The data collected through Google Analytics Advertising Features is typically retained for a period determined by us for analytical and reporting purposes. However, it is important to note that we do not merge personally identifiable information with data collected through these advertising features.
7. Payment options accepted
Payment may be made via Visa and MasterCard.
8. Card acquiring and security
Card transactions will be acquired for Cherry Blossom Store via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
9. Customer details separate from card details
Customer details will be stored by Cherry Blossom Store separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
10. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
11. Responsibility
Cherry Blossom Store takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
12. Country of domicile
This website is governed by the laws of South Africa and Cherry Blossom Store chooses as its domicilium Citandi et Executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
13. Variation
Cherry Blossom Store may, in its sole discretion, change this agreement or any part thereof at any time without notice.
14. Company information
Cherry Blossom Store
Nail and Beauty supplier
www.cherryblossomstore.co.za
0835671756